5% off and Free Shipping Coupon Code: THANKS

Shipping & Returns

Shipping:

If your order is in stock, we will process the charges to your credit card and it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. You will know exactly where your product is at all times. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at support@liberatedgarage.com.  Expected delivery timeframe once an order has shipped is 3-5 business days.

 

We offer FREE shipping on all our products!

However, very large and heavy items that require a truck dock for delivery will have an additional fee if shipping to a residential address or if no truck dock is available. 

 

Freight Shipping

If you order a large product that requires a freight carrier (not UPS, FedEx), there will be an additional fee for delivery if you do not have a truck dock available. If you are a residential address, you must select the appropriate option at checkout. Not doing so will result in your shipment being returned, having to schedule another delivery date, and paying a re-delivery fee.

 

Inspect for Damages Upon Arrival

This is very important! You will have to inspect the package for any damage when it arrives. If the carton is crushed don't sign the delivery slip! The delivery slip is a legal document, and when you sign it you are stating that the product was delivered in mint condition. If your item(s) do arrive damaged, please send photos to support@liberatedgarage.com and we will process an insurance claim on your behalf.  PLease also note the damage on the Bill of Lading prior to signing it and have the driver initial next to the noted damage.

 

Cancellations & Refunds:

All orders canceled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.

Returns:

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at support@liberatedgarage.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at support@liberatedgarage.com.

We won't just sell you a toolbox. We see your order through to the end!

We hope you're enjoying your stay at Liberatedgarage.com. We aim to give you the best possible shopping experience. We aren't happy unless you're happy. We want to see you leave smiling knowing you bought exactly what you wanted. Please contact us for anything you may need.

Please Submit a Review 

We appreciate how much trust you put in our store when you placed your order. We would be forever grateful if you could help us earn the trust of future customers by sending us pictures of you using your new toolbox. We will send you a review email approximately a week after your toolbox has arrived. Please click the link and let our other customers know what you thought about our products and services. If you are really happy with our service please reply to the email with photos of you using your product.

Thank you from team Liberated Garage!